IT Supportdesk Employee (EN)

Duration 12 weeks
Date and location September 4, 2023 in Amsterdam
Language Dutch, English,
Initiator Azure Academy
Employer Various employers

For whom?

This program is suitable for people with an affinity for IT and who want to make the step to the role of IT supportdesk Employee.

What are you going to do?

During this training you will gain the knowledge and skills you need in that role. For example, you will be introduced to ITIL, Microsoft 365 and learn to work with Windows 10.  In addition, you will work on strengthening your communication skills and presentation skills, among other things. After successful completion of the training, you will have the certificates for CompTIA A+ and Microsoft Office Specialist (MOS) Associate.

Entry level

mbo 3

Prior knowledge

For this program, you do not need any specific prior knowledge or experience in a similar role.

Other eligibility criteria

You have a good command of the Dutch and English language. Furthermore, you are solution-oriented, pragmatic, creative and flexible. You have technical insight and affinity with IT.


In a first short 'quick scan' we discuss your work and education background, your expectations, and your motivation. Partly based on the profession test and a motivation analysis (which we ask you to make both), we look at your match with the role of IT Supportdesk Employee and the training program. We then have a more in-depth interview with the most suitable candidates. You can register by filling in the registration form via the registration button on the right.